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SLS Support for Home-based Learning

School Operating Hours

During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments. 

School-based Helpline: 62886930
Mondays - Fridays: 8:00 am - 4:00 pm

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.


Non-School Operating Hours 

Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm
*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

For Form teachers Email Address please click here.